For families

Help someone you love find treatment.

When someone you love is struggling, it can be hard to know how to help. You can call us with your questions, even if you’re not sure what kind of care they need.

For someone you love

Tell us what has changed.

You don’t need to know which program to request. Start with the changes you’ve noticed and the questions you have.

Privacy and consent

How your family can stay involved.

Ask your care team about phone calls, visits, family sessions, permission to share information, and planning for after treatment. They can explain what applies to your program.

Family involvement requires the client’s permission and the care team’s agreement. Policies vary by program.

Call 410-849-6516

Admissions · 9 AM – 9 PM, every day

By program

Family involvement by program.

How and when families take part depends on the program. Admissions or your loved one’s care team can explain the arrangements.

Dual Diagnosis Residential

Family may be included when it is clinically appropriate and the client consents. The goal is practical understanding, steadier communication, and support after residential treatment.

Primary Mental Health Residential

Family sessions are available when clinically appropriate and with client consent. Ask how loved ones can take part in understanding the treatment plan and preparing for care after discharge.

Extended Care

The weekly schedule includes Sunday Family Day. Ask what participation involves and how client consent is handled.

PHP

The schedule includes family-related topics. If you want a loved one involved, ask what is available and how consent is handled.

IOP · Virtual IOP

The schedule includes family and communication topics. If you want a loved one involved, ask what is available and how consent is handled.

When you’re ready

Call us about someone you love.

You can call with questions about a partner, family member, or someone else you care about. Start with what you’ve noticed and what support you’re seeking.
Two people talking in the Original Home living room.

Get in touch

How can we help your family?

Admissions · 9 AM – 9 PM, every day

“The family therapy sessions were especially meaningful and professionally facilitated.”
Joshua, Google review
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Common questions

Questions families ask.

Find answers about treatment, daily life, and getting started.
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Our blog

Reading for families.

Articles and care guides from the Tranquility Woods journal.
All articles

21 Oct 2026

Dual Diagnosis Care: 3 Questions About Assessment

Read the article

21 Oct 2026

Alcohol and anxiety: when to ask for help

Read the article

21 Oct 2026

Dual diagnosis or primary mental health treatment: what is the difference?

Read the article